Privacy Policy
ServairCantine.com — Last updated: October 9, 2025
This Privacy Policy explains how ServairCantine.com (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit our website or use our services.
1. Information We Collect
We collect information necessary to provide and improve our services:
- Account information: name, email address, phone number, and password.
- Transaction data: top-ups, payments, and balance history.
- Technical data: IP address, device type, browser, and cookies.
2. How We Use Your Information
- To create and manage your account.
- To process payments securely through our partners (Orange Money, Wave Money, etc.).
- To communicate important information (confirmations, alerts, support).
- To improve our website, services, and user experience.
- To comply with legal obligations and prevent fraud.
3. Cookies and Similar Technologies
We use cookies to personalize content, analyze traffic, and display relevant ads via Google AdSense and other partners. Cookies are small text files stored on your device to recognize you between visits.
By using our site, you consent to the use of cookies. You may disable cookies in your browser settings, but some features may not function properly.
4. Advertising and Google AdSense
ServairCantine.com displays ads from Google AdSense and other networks. Google may use cookies or unique identifiers to show personalized ads based on your interests. Users in regions covered by GDPR or CCPA can choose whether to receive personalized ads through our cookie consent interface.
Learn more about how Google uses your data here: Google Ad Policies.
5. Data Sharing
We do not sell, rent, or trade your personal data. We may share data only with:
- Trusted payment providers (to process transactions).
- Service providers that help us operate the website.
- Law enforcement, if required by law.
6. Data Retention
We retain user and transaction information for as long as needed to provide the service or as required by law. You may request account deletion at any time.
7. Security
We use SSL encryption, secure payment gateways, and restricted database access to protect your information. However, no online platform is completely risk-free; by using our site, you acknowledge that you share data at your own risk.
8. Your Rights
Depending on your location, you may have rights to:
- Access and receive a copy of your data.
- Request correction or deletion of your data.
- Withdraw consent for certain processing (e.g., marketing or personalized ads).
- File a complaint with your local data protection authority.
To exercise these rights, email us at servairapp@gmail.com.
9. Children's Privacy
Our services are intended for parents and guardians managing canteen accounts for their children. We do not knowingly collect personal information directly from minors under 13 years old.
10. Links to Other Sites
Our site may include links to external websites (e.g., payment providers). We are not responsible for their privacy practices. Please review their privacy policies before sharing information.
11. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in law or service operations. The “Last updated” date above indicates the current version. Continued use of the site after updates means you accept the revised policy.
12. Contact Us
For privacy inquiries, data access requests, or any concerns:
- Email: servairapp@gmail.com
- Website: https://servaircantine.com
AdSense & Compliance Notice
This Privacy Policy follows Google AdSense requirements: transparency about cookies, data use, and advertising. To remain compliant, ensure a visible cookie-consent banner is displayed before loading personalized ads.
This page is provided for informational purposes and does not constitute legal advice. Review it with a legal professional to ensure compliance with local regulations (e.g., GDPR, CCPA).