Terms of Use

Welcome to ServairCantine.com. These Terms of Use govern your access to and use of the ServairCantine website and services, including account management and payment features for school canteens. By using our site or services you agree to these terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

Accessing or using ServairCantine constitutes acceptance of these Terms. We may update the Terms from time to time; revised terms will be posted on this page with the effective date. Continued use after changes constitutes acceptance of the updated Terms.

2. Service Overview

ServairCantine provides tools for parents and guardians to manage canteen accounts, top up balances, and review payment and consumption history. We may change, suspend, or discontinue parts of the service at any time.

3. Accounts and User Responsibilities

• Account creation is required for some features. You must provide accurate and current information.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• You must notify us immediately of any unauthorized use of your account.

4. Payments and Refunds

Payments are processed through secure third-party payment providers (e.g. Orange Money, Wave). We do not store full payment card numbers or other financial credentials. Confirmed payments are final, except in the case of technical error or proven fraud. Refunds, if any, are handled according to our refund policy and provider terms.

5. Privacy & Personal Data

We collect and process personal data necessary to provide our services (name, email, phone, transaction records). We use data to operate the service, process payments, and improve user experience. We do not sell personal data to third parties. For full details, see our Privacy Policy.

6. Cookies & Advertising

We use cookies and similar technologies to enable core functionality, analyze traffic, and personalize content. We display third-party ads (including Google AdSense) which may use cookies and collect information about your browsing. By using this site you consent to cookies; you may change cookie settings in your browser. For advertising purposes, we comply with applicable ad policies and standards.

7. Intellectual Property

All content on ServairCantine (text, logos, images, software) is our property or used with permission. You may not copy, reproduce, or distribute content without our prior written consent.

8. Acceptable Use

You agree not to:

• Engage in fraudulent or illegal activity through the service;
• Attempt to bypass security or reverse engineer our systems;
• Upload malicious content or attempt to disrupt service availability.

9. Limitation of Liability

To the maximum extent permitted by law, ServairCantine and its affiliates are not liable for indirect, special, incidental, or consequential damages, or loss of profits. We do not guarantee uninterrupted or error-free service. Our total liability for direct damages arising from use of the service is limited to the fees you paid to us in the twelve months preceding the event giving rise to the claim (or €50 if you paid nothing), unless otherwise required by law.

10. Security and Fraud Prevention

We implement industry standard security measures to protect accounts and data. We also monitor for suspicious activity and may suspend accounts or transactions if fraud is suspected. You must not share your login credentials and should take steps to protect your account.

11. Third-Party Services

We rely on third-party payment processors and ad providers. Those services are governed by their own terms and privacy practices. We are not responsible for third-party actions or outages.

12. Termination

We may suspend or terminate your access for violation of these Terms or for any lawful reason. Upon termination, certain provisions (intellectual property, limitation of liability, data retention) will survive.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the country in which ServairCantine operates. Disputes should first be addressed by contacting our support. If unresolved, disputes may be subject to binding arbitration or the courts, subject to applicable law.

14. Changes to the Terms

We may update these Terms at our discretion. The “Last updated” date at the top indicates the effective date of the current Terms. Continued use after changes indicates acceptance.

15. Contact

If you have questions or need assistance, contact us:

• Email: servairapp@gmail.com
• Website: https://servaircantine.com

AdSense & Compliance Notes

This Terms of Use page includes clear statements about cookies, advertising (Google AdSense), data handling and contact details — elements Google typically expects for publisher compliance. You should also provide a separate Privacy Policy and a Cookie Consent mechanism before loading personalized ads.

This is a template provided for informational purposes and does not constitute legal advice. Consider having your policies reviewed by legal counsel to ensure compliance with local laws (e.g. GDPR) and AdSense policies.